🔹 PRODUCT FAQ (Aiyisheng Devices, Herbal Drinks, Therapy Tools)

1. What makes Aiyisheng BianStone devices different from others?
Aiyisheng devices use authentic BianStone combined with thermal therapy, enhancing circulation, detox, and targeted relief based on TCM principles.

2. Are your products safe for home use?
Yes, all products are tested for safety, easy to use, and come with guidance or training support. Always follow usage instructions.

3. How often should I use the massage or GuaSha devices?
We recommend 15–30 minutes per session, 3–5 times weekly depending on your needs. For chronic conditions, consult your therapist.

4. What are the benefits of the ThermaHeat Mattress?
It supports deep sleep, eases body tension, improves circulation, and offers daily detox through thermal and negative ion therapy.

5. Can I combine herbal drinks with the therapy devices?
Yes! Pairing herbal drinks with moxibustion or BianStone treatments enhances detox, energy balance, and recovery.

6. Are the herbal drinks 100% natural?
Yes. Our drinks are made with clean, traditional ingredients and are free from additives or preservatives.

7. Which product is best for stress relief and sleep?
Try the ThermaMoxa Belt, Wellness Mattress, and Moslae Herba + Snow Pear Herbal Drinks as part of your nighttime routine.

8. Can children use your products?
Some products like the CozyEyes Kids Mask and ComfortPatch Series are child-safe. Always check labels or ask our team.

9. How long before I see results?
Most users feel benefits after 3–5 sessions. Consistency is key, especially for chronic symptoms or recovery goals.

10. Do your products help with pain relief?
Absolutely. Our BianStone, moxibustion, and cupping devices are specifically designed to relieve muscular, joint, and nerve-related pain.

🔹 SERVICE FAQ (Therapies, Workshops, Trainings)

1. What therapies do you offer at the clinic?
We offer integrative treatments such as posture alignment, GuaSha, cupping, moxibustion, fertility therapy, and recovery programs.

2. Can I request a home therapy session?
Yes! We provide house calls with the same pricing as the clinic. Some bulky devices may only be available in-clinic.

3. Do you offer certified training courses?
Yes. We offer official Aiyisheng product orientation, community workshops, and certified TCM trainings (some in partnership with China institutions).

4. How do I register for a workshop or class?
Follow our WhatsApp or website links. We also announce upcoming dates via social media and through our members’ community.

5. Are the treatments painful?
No. Treatments are generally relaxing. Some detox sessions may create slight discomfort as part of the healing process.

6. Do I need prior experience to attend training?
Not at all! Our workshops are open to both professionals and beginners interested in wellness and therapy tools.

7. How long is a typical therapy session?
Clinic and housecall sessions range from 1 hour to 2 hours, depending on your selected treatment focus.

8. Can your services support fertility or chronic conditions?
Yes. We offer Fertility Balance Therapy and chronic care plans, often supported by herbal and device-based treatments.

9. Do you offer bundle deals with treatments and products?
Yes, we offer wellness packages combining therapy sessions with devices and herbal support at special rates.

10. Is therapy available for children or seniors?
Yes, we tailor treatments gently for all age groups — including specialized protocols for children, seniors, and post-surgery recovery.

🔹 COMPANY FAQ (About Aiyisheng Global Flow)

1. What is Aiyisheng Global Flow?
We are a Singapore-based wellness brand distributing Aiyisheng products and offering integrated therapy services rooted in TCM and modern technology.

2. Are you the official distributor of Aiyisheng?
Yes. We are the official distributor and partner of Aiyisheng, providing authentic products, training, and support in Southeast Asia and beyond.

3. Where is your clinic located?
1 West Coast Drive, #01-32 NeWest Mall, Singapore 128020

4. What’s your brand mission?
To blend traditional healing with innovative wellness technology -empowering people to take charge of their health naturally.

5. Can I become a reseller or distributor?
Yes. We offer reseller programs with training, product support, wholesale access, and referral bonuses.

6. Do you ship internationally?
Yes, we support worldwide shipping.

7. How can I contact your team?
You can email us at sales@globalflowsg.com, or DM us via Instagram/Facebook.

8. Is there a community I can join?
Yes! Join our member meetings, WhatsApp groups, and wellness workshops to connect, learn, and grow together.